Support : AccountChek

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Knowledge base

General

AccountChek Setup Guide 4

FAQ 6

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Client Resources 4

Status Codes 6

Insufficient History (Code: 511, Dashboard Status: No Transactions / Encompass Status: Insufficient Transaction History)
Needs Update (Code: 509, Dashboard Status: Needs Update / Encompass Status: Credential Issue on Refresh)
Communication Issue (Code: 5032, Dashboard Status: Alert / Encompass Status: Unable to Connect to FI)
Harvest Failed / Harvest Unsuccessful (Code: 512, Dashboard Status: Harvest Failed / Encompass Status: Enrolled but Harvest Failed)
Data Inaccessible (Code: 540, Dashboard Status: Data Inaccessible / Encompass Status: N/A)

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Encompass® User Guide

Getting Started with Encompass® 11

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Troubleshooting 2

Encompass FAQ 3

AccountChek Dashboard Guide

Getting Started with the AccountChek Dashboard 8

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Troubleshooting 3

Dashboard FAQ 2

Borrower Guide

Account Enrollment Walkthroughs 3

Borrower FAQ 9

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Integration Guide

Integration Catalog 2

Integration Setup Guides 1

Setting Up a Default Verifier

Corporate Administrator Guide

Company & User Management Walkthroughs 5

Administrator FAQ 1

Why can't a user see orders?

Investor/Insurer Resources

Fannie Mae 1

Desktop Underwriter® (DU®)

Freddie Mac 2

FHA / HUD 1

Third Party Verification Services - Mortgagee Letter 2019-01

VA 1

Information on VA

USDA 1

Information on USDA

AccountChek Compliance

Risk and Compliance Documentation 2

Roostify User Guide

Setup 1

Implementing AccountChek within Roostify

Loan Officer Guide 5

Borrower Experience 1

Understanding the Roostify AccountChek Borrower Experience

Demo 1

AccountChek Roostify Demo

Human Resources

HR Documentation and Notices 0

Community forums

Showing recent updates

AccountChek Updates

Release Notes 31

November/December 2022 Release Notes

Posted by Customer Success, 10 months ago
Last Reply by Customer Success 10 months ago
October 2022 Release Notes

Posted by Customer Success, 10 months ago
Last Reply by Customer Success 10 months ago
September 2022 Release Notes

Posted by Customer Success, 10 months ago
Last Reply by Customer Success 10 months ago

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