After login, you will be taken to the Orders Dashboard, which will display all orders created by you and those that you have permission to view. Using the search bar in the top-right corner, you can search for a particular order by Borrower Name or Reference #. You can also click Show Advanced Search to search by properties like Order Status or Date.

The rightmost column will display the Order Status, providing one of the descriptions below:

Opened - the order has been opened, but the borrower has not yet logged in to verify accounts

In Progress - the order has been opened and the borrower has logged in to verify accounts

Closed - the order has been permanently closed

Canceled - the order was closed before the borrower linked accounts

The VOA Report column will display the report generation status, which you can read more about in our article Checking the VOA Report Status.

The Time Remaining column will display the number of days remaining until the order closes, after which you will no longer be able to Refresh the report.

You can view the order details on the Order Page by clicking on the borrower name. See our article Understanding the Order Page for more info.