Getting Started with the AccountChek Dashboard

Detailed instructions on how to login to the AccountChek dashboard, place orders, manage orders, retrieve reports, and more.

Logging in to the AccountChek Dashboard
Before logging in to the AccountChek integration, you will need your AccountChek credentials handy. See our article on Getting Your AccountChek Credentials ...
Thu, 6 Dec, 2018 at 12:59 PM
Navigating the Orders Dashboard
After login, you will be taken to the Orders Dashboard, which will display all orders created by you and those that you have permission to view. Using the s...
Tue, 9 Mar, 2021 at 4:24 PM
Placing an Order via the Dashboard
Orders can be placed directly from the main Orders dashboard. To place an order, click + New Order in the top-right corner. Once the New Borrower O...
Tue, 23 Mar, 2021 at 12:12 PM
Checking the Report Status
The VOA/VOIE Report column will display the report generation status. Before the first report is generated, the column will show a yellow exclamation mar...
Tue, 16 Mar, 2021 at 12:23 PM
Understanding the Order Page
The top of the order page will display the Borrower Name, Email Address, Phone Number and Last 4 of SSN. By clicking the Edit button, you can update these p...
Tue, 23 Mar, 2021 at 12:12 PM
Downloading and Refreshing Reports via the Dashboard
Reports can be downloaded via the Reports section of the Order Detail page by clicking Download VOA or Download VOD. This will download the report in PDF fo...
Tue, 9 Mar, 2021 at 3:56 PM
Closing the Order
While orders will close automatically at the end of the refresh (account monitoring) period, they can be manually closed from the Order Page. Closing the or...
Tue, 9 Mar, 2021 at 3:58 PM
Deposits-Based Verification of Employment (DVOE)
This report, shortened to DVOE, is available as a report generation option in the AccountChek Verifier Dashboard. It is intended for use with Freddie Mac’s ...
Wed, 1 Jun, 2022 at 4:07 PM
Reverification of Employment (RVOE)
          This report, shortened to RVOE, is available as a report generation option in the AccountChek Verifier Dashboard.   Once a borrower has successf...
Fri, 6 Oct, 2023 at 11:56 AM