The Insufficient Transaction History status occurs when we can’t pull at least the amount of account history requested at order placement. In this case, at ...

The Needs Update status triggers when we are unable to access one or more of the borrower’s institutions due to 1) incorrect credentials or 2) the financial...

The Communication Issue (Alert) status occurs when there is an issue connecting with one or more of the borrowers financial institutions to retrieve financi...

The Harvest Failed status occurs when there is a connection issue during report generation. This issue typically resolves itself within 24 hours, once the c...

The Data Inaccessible status is triggered if we detect the data from a financial institution, contains erroneous information. The recommended course of ...

This error indicates your borrower has entered incorrect credentials for the selected financial institution. Please have the borrower confirm that the *cred...